1. Contract and scope
These terms apply to direct accommodation bookings with D.S. SUNRISE VILLAS4RENT LTD for the villa, dates and price shown in the booking confirmation. The booking confirmation, rate conditions shown before payment, these terms and the house rules form the contract.
If a clearly identified special rate has different payment or cancellation conditions, the rate conditions shown at checkout take priority for that booking.
2. Booking, prices and payment
A booking is confirmed only after the required payment is successfully completed and a confirmation is issued. The total accommodation price and any disclosed mandatory charges are shown before payment. We do not accept cash on arrival.
The person making the booking must be at least 18, have authority to book for every guest and ensure that all guests follow the contract and house rules. Card and payment processing is handled by the payment provider shown during checkout.
3. Guests and villa capacity
Only registered guests may stay overnight. The capacity shown on the selected villa page and booking confirmation must not be exceeded without written approval. Most villas are for six guests; where offered, a rollaway bed for a seventh guest costs €30 per night.
The lead guest is responsible for accurate guest details and for the conduct of children and other members of the group.
4. Cancellation and date changes
Unless the selected rate states otherwise: cancellation is free when received at least 30 full days before check-in; 50% of the accommodation price is refunded when received 14–29 full days before check-in; no refund applies within 14 days, after the stay has started or for a no-show.
A date change is subject to availability, the price for the new dates and our written confirmation. Accommodation booked for specific dates is not covered by the general 14-day online purchase withdrawal right under EU consumer rules.
5. Check-in, check-out and access
Check-in is from 16:00 and check-out is by 10:00. Early check-in or late check-out is available only when agreed in writing and may cost extra.
Access details are provided after the booking is fully paid, online check-in is completed, the security-deposit authorisation is successful and the house rules are accepted. Guests must not share access codes outside their registered group.
6. Refundable €500 security deposit
Before arrival, €500 is temporarily authorised on the guest’s card. It is a security hold, not an accommodation payment. We release the hold three days after check-out and inspection when no deduction is required; the card issuer may take additional working days to show the funds as available.
We may claim the reasonable documented cost of damage beyond normal wear, missing items, exceptional cleaning, excess electricity, unauthorised guests or a serious breach of the house rules. Where practical, we will provide the reason and supporting evidence.
7. What is included
The booked stay includes the facilities stated on the villa page, final cleaning, Wi-Fi, air conditioning, parking and an electricity allowance of 30 kWh per booked night unless checkout states otherwise. Electricity above the allowance is charged separately. Optional additional cleaning costs €130.
Guests must report faults promptly and allow reasonable access for urgent repairs, maintenance, pool service or safety checks.
8. House rules
Parties, pets and smoking indoors are not allowed. Quiet hours are 23:00–08:00. Guests must respect neighbours, use the pool and equipment safely, supervise children, keep furniture and other objects out of the pool and report damage immediately.
Illegal activity, dangerous behaviour, serious disturbance, unauthorised occupancy or a material breach may lead to termination of the stay without refund where proportionate and lawful.
9. Our changes or inability to provide the villa
If an exceptional event makes the booked villa unavailable, we will try to offer a reasonably comparable alternative. If no suitable alternative is available, we will refund the affected accommodation amount. We are not responsible for failures outside our reasonable control, but this does not remove rights that cannot legally be excluded.
10. Liability
Guests are responsible for personal belongings and for using the villa, pool and equipment with reasonable care. We are not liable for loss caused by a guest’s breach, misuse, failure to follow safety instructions or an event outside our reasonable control.
Nothing in these terms excludes liability that cannot be limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.
11. Complaints, law and contact
Report a problem during the stay as soon as possible so we have a reasonable opportunity to fix it. Send unresolved complaints to booking@villas4rent.eu with the booking reference and relevant evidence.
These terms are governed by the laws of Cyprus. Consumers keep any mandatory rights and jurisdiction protections available under applicable law. The parties should first try to resolve a dispute directly and reasonably.