← SUNRISE VILLAS4RENTAYIA NAPA · CYPRUS

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Payment, deposit and house rules

The key conditions are shown before you book, with no small print or unexpected charges on arrival.

Frequently asked questions
01

Payment

Your booking is confirmed after payment. The full amount must be paid before check-in. We do not accept cash on arrival.

€500

Refundable security deposit

During online check-in before arrival, €500 is temporarily authorised on your card, not charged. We release the hold three days after check-out and inspection if everything is in order.

30+

Cancellation

Free 30+ days before arrival. A 50% refund applies 14–29 days before arrival. No refund within 14 days or for a no-show.

16:00

Check-in and check-out

Check-in after 4:00 PM and check-out before 10:00 AM. Early arrival or late departure may be available on request and may cost extra.

30 kWh

Included

Preparation, final cleaning, Wi-Fi, air conditioning, parking and 30 kWh of electricity per day are included. Clear excess use — €0.40/kWh.

23–08

House rules

No parties, pets or smoking indoors. Quiet hours are 11:00 PM–8:00 AM. Please report any damage immediately.

Frequently asked questions

About the villas

What is included in every villa?+

Three bedrooms, an equipped kitchen and tableware, Smart TV, fast 100–300 Mbps Wi-Fi, air conditioning, washing machine, iron, ironing board, clothes drying rack, hair dryer, bed linen, terrace furniture and a private pool. Entry is keyless by code. Each guest receives one bath towel and one hand towel. Beach towels are not provided.

Is the pool really private?+

Yes. Every villa has its own pool and outdoor area, used only by guests staying in that house.

How many guests can stay?+

Every villa has a standard capacity of 6 guests. We can add a rollaway bed for the 7th guest for €30 per night. Villas 13 and 22 can host up to 8 guests using a sofa bed. All extra places must be arranged in advance and are charged separately.

What is nearby?+

Vathia Gonia Beach is about a 5-minute walk and Nissi Beach about 10 minutes. Restaurants and shops are roughly one minute away.

Is parking available?+

Yes. You can park free directly by your villa, with additional guest spaces inside the complex.

During your stay

What are the check-in and check-out times?+

Check-in is after 4:00 PM and check-out is before 10:00 AM.

Can I arrive early or leave late?+

Yes, when there is no booking immediately before or after yours. We confirm closer to arrival and an extra charge may apply.

Are cleaning and electricity included?+

Yes. The villa is fully cleaned and prepared before your arrival. Final cleaning after check-out and 30 kWh of electricity per day are also included. Optional extra cleaning is €130 and excess electricity is charged separately.

Are pets, smoking or parties allowed?+

No. Pets, parties and indoor smoking are not allowed. Quiet hours are 11:00 PM–8:00 AM.

When will I receive the address and access code?+

We send the address, access code and local support contacts two days before arrival, provided the booking is fully paid, online check-in is completed, the deposit is authorised and the house rules are accepted.

How do I get here from Larnaca Airport?+

Bolt, taxi or car takes about 35 minutes. Kapnos and shared transfers are also available. Open the simple travel guide

Payment and deposit

When do I pay for the booking?+

The booking is confirmed after payment. The full amount must be paid before check-in; cash on arrival is not accepted.

Is the €500 taken from my card?+

No. It is a temporary card hold, not a payment. Nothing is held when you book; the link arrives five days before check-in with online registration.

When is the hold released and when could I be charged?+

We release it three days after check-out and inspection. Your bank may need a few more working days. A charge is made only for confirmed damage, missing items or a serious breach of the house rules.

Can I change dates or cancel?+

Dates can be changed when the new period is available. Cancellation is free 30+ days before arrival, 50% is refunded 14–29 days before and no refund applies within 14 days.

Are there hidden charges?+

No. The accommodation price is shown before booking. Only disclosed optional services, excess electricity or actual damage may be charged separately.

Facilities and important details

Is the pool heated?+

No. Every pool is private, but it is not heated.

What is the bed configuration?+

Every villa has the same standard setup: one double bed in each of two bedrooms and two single beds in the third. Extra sleeping places are arranged in advance.

Which villas have a dishwasher?+

Villas 4, 5, 22 and 24 do not have a dishwasher. All our other villas do.

Is there a barbecue?+

Yes. Every villa has a barbecue.

Can I request a cot and high chair?+

Yes. A baby cot and high chair are provided free of charge when requested in advance.

What is in the starter welcome pack?+

3 litres of water, juice, toilet paper, soap, shampoo, conditioner, tea, coffee, sugar, paper towels, washing-machine capsules and dishwasher tablets.

Can linen and towels be changed during the stay?+

Yes, on request. The €130 extra cleaning includes fresh bed linen and towels.

Can I leave luggage before check-in or after check-out?+

Unfortunately not. The complex has no secure luggage room.

Are the villas suitable for guests with limited mobility?+

There are small steps at the entrance. Only Villas 5, 22 and 24 have a ground-floor bedroom. In all other villas, all three bedrooms are upstairs.

Are the stairs and pool fenced for small children?+

No. There are no child safety gates around the stairs or pools, so small children require constant adult supervision.

Are daytime visitors allowed?+

Only with prior approval. Unregistered visitors are not allowed without permission.

Which documents are needed for online check-in?+

No document upload is required. Complete the online registration, accept the rules and authorise the refundable security deposit.

How is excess electricity calculated?+

The price includes 30 kWh of electricity per day. Usage above this allowance may be charged at €0.40 per kWh.